Company Refund/ Purchase Policy 

1. All of our pieces are non processed. Any hair that has been color treated will be specified on its item # as well as it's contents. 

2. We honor ALL exchanges provided  the product is returned in original Packaging and return shipping paid by consumer. 

3. All return Orders subject to a shipping fee.

4. All promo codes have a 5 day expiration unless stated otherwise.

5. All custom color hair is FINAL sale.

6. Cash refunds apply to unprocessed hair ONLY.

7. Orders placed online that require a refund will be refunded to the card used at the time of purchase

8. All orders have a $10.00 Shipping fee unless stated otherwise. 

 9. please allow 4 days for shipping. Expedited shipping is available on select orders. Please contact customer service for details 213.357.7934